How do we help?
We develop a short 5-minute survey. This survey is developed to better understand the core needs and desires of your consumer base.
We assess basic data from consumers about their everyday desires and current plans. This data provides the basis for us to identify trends and patterns in the consumer market.
We then provide feedback on market trends, what areas people are looking to receive service, purchase products and how they would like to do this.
How does this help you?
Consumers in Australia have long claimed that the product and service offerings which are offered by large business are becoming further and further from being aligned with what the desires of what you, the consumer, want. By assisting us with a short 5-minute survey, you can help our clients sculpt products which are more aligned to what you want to be offered. While the company we are assisting will never be able to directly market to you as a result of the information you give, they will gain insight into what you and hundreds of thousands of consumers like you want. This means that when you do decide to make a purchasing decision, you are more likely to find an offering which meets your requirements.
What we don't do
Charge clients for our help...ever!
You as the consumer are helping us with your time in conducting market research. We will never charge you for this, and we will never try to sell to you.
Give advice to our customers
Refer you to a pushy salesperson
Refer you to a product provider
Share your information
How we get paid
At TS Market Research, we are a business, we have overheads, and therefore we need to make money. We are paid in a few ways for providing this service.
Firstly, we are paid by our corporate partners. They pay us to conduct detailed research into their market segment and provide analytics on how they can improve their products, brand or offering to be more in line with what the consumers want. This is our core business.
Where we refer services to the people we speak to as part of our survey and research process, we are often paid by the recipient of the referral. The amount to which TS Market Research is paid depends on several factors depending on the services to which people are being referred.
For our current research project around what Australians find important when it comes to their finances, we are paid a fee of no more than $300 if you take out an insurance policy through our referred provider. For mortgages, we are paid a fee of 0.1% of the amount of the drawn mortgage. We are only paid a fee if the specialist who we refer to is able to assist you in providing a solution with which you are happy. This fee is designed to cover our cost associated with being able to smoothly connect you with their business and build the system integrations to allow us to do so.
We strongly believe that you should not be paying this cost and therefore when there is a cost associated with this we require payment from the business who is offering to help.